A few years ago, a popular casino operator in Macau (also known as the “Gambling Capital of the World” and the “Vegas of Asia”), quietly powered down an entire section of its gaming floor overnight. There were no announcements and no press statements. The slot machines simply went dark. The reason was not hardware failure. It was not a…
In 2016, I believed offshore QA outsourcing was mostly an execution problem. You hire a testing team offshore, hand over requirements, run test cases, log defects, and move on. That assumption cost us real money. One of our early enterprise clients said something that completely changed my perspective. They told me, “Your developers feel like part of our product…
Last quarter, one of our enterprise SaaS clients came to CredibleSoft after losing more than two million dollars in a single weekend. Their application had passed every test cycle, every automated script, and every QA checklist. However, a simple pagination bug in their API resulted in thousands of users abandoning their checkout flow. That incident reminded me something that…
A few years ago, a SaaS founder came to us at CredibleSoft with strong conviction and a polished pitch deck. He had an ambitious roadmap, early investor interest, and a clear timeline to start his SaaS app development. Like many first-time founders, he was eager to build quickly, but when I asked him a simple question, “What have you…
Recently, I spoke with a first-time founder who had just shut down their startup. Over nearly fourteen months, they had invested well north of four hundred thousand dollars building what they believed was a complete product. They had worked with multiple vendors offering MVP Development Services, yet the outcome was the same. Users simply did not care about most…
