What is UI, Usability, UX & CX Testing?
User testing or usability testing is the testing methodology of observing the usage of your digital product or service with the objective to identify various user interface (UI), usability, user experience (UX) or customer experience (CX) issues. These findings are then used to make improvements in the product. Usability testing, thus ensures ease and convenience in using a software, web, mobile or any such digital application from a customer’s and end user’s point of view. In other words, usability testing is performed to evaluate how easy (or difficult) a website, web application or mobile app is to use. As one of the leading UI and usability testing company, CredibleSoft, helps brands to perfect their usability parameters and thus eliminate any bad user experiences that could result in customer dissatisfaction.
Bad customer experiences on websites and mobile apps aren’t just frustrating and confusing for customers, they’re also costing brands millions of dollars every year. CredibleSoft, as an award-winning usability testing agency, makes it super easy for your enterprise to get on-demand feedback from your target market — wherever your customers are — so you can be rest assured about your brand, improve customer satisfaction, improve conversions, boost sales, and ensure amazing user experiences for your customers. These UI tests are designed with real users in mind in order to measure how ‘usable’ or ‘intuitive’ a software application is and how easy it is for the users to complete their user journeys and reach their goals. Usability testing can be used in many different ways during your project lifecycle. UX testing is considered as one of the best methods to ensure that your website, web app or mobile app is built to supports end users / customers in achieving their goals in a quick, intuitive and effortless manner.
Advantages and Benefits of Hiring the Best Usability Testing Company
As an award winning user experience testing company, CredibleSoft helps enterprises overcome every customer experience related challenges of the modern day digital landscape. We do so by offering expert UI testing and specialized usability testing services that enable brands to deliver great customer experiences (CX). Our usability testing services cover both web & mobile applications with tests like screen resolution checks, seamless cross-platform compatibility across devices, browsers and operating systems.
– Helped over 250+ reputed e-commerce websites to fix usability issues
– Expertise in web site quality attributes set by various Governments
– Manual as well as Automation Testing approach for better usability testing results
– Agile UX testing, usability research, user experience consulting & customer satisfaction driven testing methodology
– Collaborative and communicative approach model that results in superlative user experience
– Cross-functional team of usability testing experts based in the Americas, Europe & Asia
– Lab full of desktop, mobile & tablet devices across popular platforms such as Android, iOS, Mac & Windows
– End-to-end & comprehensive usability testing services offering
– Proven track record of successful project delivery
– Efficient usability testing services that come with around the clock maintenance & support
– Competitive rates for user experience testing and UX research consulting
Why Choose CredibleSoft as Your Customer Experience Testing Services Provider Company?
CredibleSoft, as a top-rated user interface and usability testing company, makes it easy and convenient for you to get your web and mobile applications tested for usability. We test to ensure that your customer experience seamlessly works for the end users on the specific devices or browsers that they use in real life. We have consistent and proven expertise in offering outstanding usability testing solutions. From startups to large scale enterprise businesses, our usability testing services & UX testing solutions cater to our client’s diverse business needs while making sure that they get accurate results. Our usability testing services are designed to match the requirements of our clients and are executed with the assistance of latest & modern usability testing tools. This makes us one of the most sort after usability testing company in USA, UK and India.
– Remote Usability Testing
Hire our usability testing experts to carry out user testing across various geographical locations involving programmers, QA testers, & geo-targeted customers/users. We offer remote usability testing services using some of best usability testing tools and a wide-range of real devices.
– Website Usability Testing (A/B Testing)
We perform usability test of a website or web application for two (A/B split testing) or more than two versions of a web page. We do this by using multivariate or bucket testing. This helps us offer hassle free UX testing services that result in visually appealing websites and web apps with incomparable user experience.
– Mobile App Usability Testing
Our usability testers ensure that your Mobile apps have great usability attributes such as a highly intuitive user-interface, modern design and ability to easily attract and maintain the interest of end users. This results in user friendly mobile applications that are safe, secure & highly functional.
– Expert Review
Our usability testing experts & customer experience professionals evaluate the software application and audit all the relevant usability parameters. This results in valuable UX testing services that offer rapid product inspection, audit & review.
– Automate Expert Review
Our automated expert review process helps maintain the consistency & precision of your websites & apps using software programs based on the user-experience design and heuristic model. Our expert review methods help deliver quick and efficient usability testing results.
– Hallway Testing
This unique usability testing approach helps to evaluate the quality, usability & functionality of the software application by the use of randomized set of end users and customers. Thus, most basic usability irregularities and UX flaws are caught in a way that closely mimics actual customer journeys.
Key Features of CredibleSoft’s UI & Usability Testing Services
Skyrocket your application performance and boost customer / user experience of your web and mobile applications with our state-of-the-art UI & usability testing services.
– Theming QA (reviewing user interface design integration by comparing wireframe designs with design implementation)
– User Experience (UX) Testing & Customer Experience (CX) Testing
– User Research & UX Audit
– Eye Ball Tracking
– Mobile Usability Testing
– International Usability Testing
– Expert Review (Usability Inspection)
– User Experience Design
– Kids Usability Testing
– Usability Consulting & Customer Experience Training
– Rapid UX Prototyping
– Web Analytics
Tools and Technologies:
In addition to regular UI, UX, CX and usability testing tools, PageHeat, Tobii Pro – Eye Tracking, Google Analytics, UserTesting Crowd, Morae Tool, UXcam, Google Analytics Content Experiments, ClickHeat, Crazy Egg, ClickTale, FiveSecondTest, Spur, Optimizely, Monitor.us, Usabilla, Keynote, UserZoom etc are some of the specialized user experience testing tools that we use.
