A few years ago, a client, a Fortune 500 financial services company, came to CredibleSoft after a frustrating experience with their IT outsourcing firm, who also happened to be one of the largest software outsourcing firms in the world. They had signed a multi-million-dollar contract, expecting top-tier engineers, seamless development, and fast delivery. Instead, they encountered slow progress, junior-level…
A few years ago, we consulted for a rapidly growing SaaS company that had just completed a massive Salesforce implementation. The leadership team was excited. The system was expertly designed to enhance customer interactions, automate sales workflows, and improve reporting. However, they were missing a crucial component — Salesforce QA Testing. As a result, within weeks, their sales team…
Let me share a story that taught us one of the most valuable lessons about software project estimation. A few years ago, we worked with a high-value client on a custom inventory management system. At first glance, the project seemed relatively straightforward: it was scoped at six months with a $250,000 budget. Everyone was confident we could deliver. However,…
Imagine this: you’ve just signed a contract to develop a robust e-commerce platform for a mid-sized retail client. Normally, this would require weeks of planning, coding, and testing from your team of skilled developers. But then, the client casually mentions, “Why don’t we use one of those Low-Code/No-Code Platforms? My friend built his website in two days, and it…
Let me start with a story I think many of us in tech leadership can relate to. Picture this: your dev team just wrapped up a huge deployment. The QA process went off without a hitch, everything looked great in staging, and everyone’s feeling good about hitting that launch button. However, a few hours post-deployment, your inbox lights up…
