About the Customer
The Customer is an American Healthcare Company developing software solutions and web applications for the Mobile Nursing Providers in Healthcare, Life Sciences, Pharmaceuticals and similar industries.
The Challenge (Mobile Nursing Providers Application)
When we were contacted, the Customer was developing a healthcare web application for home nursing service providers who provides mobile home care for patients suffering from chronic illness and for the elderly patients.
The web application software offered complex healthcare functionality, such as centralized control over internal and external mobile nursing service processes. The software solution also supported flexible working methods like centralized as well as local service planning etc. The web application also had a medical document database of patient reports, patient records, etc. The application also allowed the management of electronic copies of handwritten patient documents, prescriptions etc. The application was capable of running on both desktop as well as mobile devices.
The complexity of the mobile nursing web application posed a significant challenge both for the development as well as the testing team. Even though the American Customer was fully responsible for preparing the business analysis and conducting the frontend and backend development in-house, they were searching for the best web application testing services vendor company to perform end-to-end specialized testing of the software product to ensure a successful delivery. The Customer selected CredibleSoft, an award winning web app testing service provider, to perform a comprehensive end-to-end release testing of the mobile nursing web application.
Solution Provided by CredibleSoft’s QA, Testing Team
Two test engineers and one QA manager from CredibleSoft’s rockstar testing team were assigned for this project. They delivered top-quality functional and regression testing throughout the entire duration of the product development lifecycle. Our team designed and executed test suites using TestRail and managed defect tracking using JIRA. The project lasted for 3 and a half years.
This home nursing application testing project followed a strict agile methodology, and CredibleSoft testing team ensured a seamless integration via Continuous Integration (CI) and Continuous Delivery (CD) models. The QA team worked in close association with the Customer’s team of business analysts and programmers. CredibleSoft’s testing specialists participated in daily stand-up meetings (scrum), actively engaged in every sprint reviews and sprint retrospectives that were held at the completion of each sprint. The QA manager of CredibleSoft testing team managed the testing task coordination and distribution. We also took care of the analysis and estimation of time required for QA, testing activities in each of the bi-weekly sprints.
Our testing team reported all the test results to the Customer via JIRA and provided defect reports to the development team. The Customer’s project team asserted the application quality evaluation by mentioning repeatedly that the product release ran smoothly and successfully during each release iterations.
The End Result
With the expert Quality Assurance services from CredibleSoft testing team, the Customer has successfully delivered a highly functioning, easy to use and comprehensive web solution that aids mobile nursing providers’ day to day operations. The application has been running and serving various mobile nursing provider companies successfully for 3.5+ years.
Technology Stack and Tools That Were Used
TestRail, Atlassian JIRA, Selenium Web Driver, Maven, TestNG, Appium, AWS CodeCommit, BitBucket, Java
