Let me kick this off with a disturbing truth: most chatbots suck. According to a 2024 CX Trends report, over 60% of users who interact with bots feel frustrated or misunderstood. That stat alone should light a fire under any CTO, product owner, or engineering lead working with conversational AI. And let me be blunt. The root problem is…
Here’s a mind-blowing statistic: we reduced our regression testing time by 73% in just 90 days, without any additional hires, feature reductions, or shortcuts. We achieved this by integrating Generative AI (GenAI) into the core of our test automation workflows at CredibleSoft. Yes, that’s the power of GenAI in Test Automation if you know what you’re doing. If you’re…
Firstly, let me start with a story. A couple of quarters ago, one of our prospective clients, let’s call him Raj, reached out after a rough experience. In essence, Raj was the CTO of a rapidly scaling fintech startup based in Bangalore. Prior to this, their business was booming, user traffic was up, and the roadmap had doubled in…
Let me start with a stark reality. Every time your healthcare app handles patient data without airtight privacy protocols, you’re taking a legal and ethical risk. And I say that not just as a tech executive, but as someone who’s been in the trenches. At CredibleSoft, we’ve built dozens of HIPAA-regulated software applications and performed HIPAA compliance software testing…
Last weekend, a CTO from a fast-growing eCommerce startup reached out to me in a state of panic. Their platform had just gone live with a new feature; a multi-vendor checkout flow aimed at scaling revenue. Everything looked fine in staging, but once it hit production, concurrency issues brought transactions to a crawl. Users couldn’t check out and the…
