In 2016, I believed offshore QA outsourcing was mostly an execution problem. You hire a testing team offshore, hand over requirements, run test cases, log defects, and move on. That assumption cost us real money. One of our early enterprise clients said something that completely changed my perspective. They told me, “Your developers feel like part of our product…
Last quarter, one of our enterprise SaaS clients came to CredibleSoft after losing more than two million dollars in a single weekend. Their application had passed every test cycle, every automated script, and every QA checklist. However, a simple pagination bug in their API resulted in thousands of users abandoning their checkout flow. That incident reminded me something that…
In almost every CXO roundtable, client workshop, or internal architecture discussion I participate in, the same question resurfaces around the long-standing debate of automated vs manual testing. Although the wording may vary from room to room, the underlying concern remains consistent: can automation testing completely replace manual testing in 2026? The question is understandable. Automation tools are more powerful…
I still remember the night when an enterprise client’s production deployment collapsed just twenty minutes after going live. We had completed a major transformation project, and everyone was confident. Their internal QA team tested what they thought was critical, and developers double-checked the business logic. Yet the system failed due to an untested edge case in a core billing…
Last year, one of our enterprise clients approached us after investing nearly $1.2 million in setting up a new test automation initiative. They had purchased licenses for leading automation tools, hired additional engineers, and built a robust Selenium-based framework. However, six months later, their leadership team was frustrated. The project looked great on paper, but they were struggling to…
