About the Customer
Industry: Healthcare, Life Sciences, Home Care
Client: A U.S.-based healthcare company providing software for mobile nursing providers
Deployment Scope: Web application used by mobile home-care nurses, service planners, and administrators across multiple states
Our client builds web applications for mobile nursing providers, enabling home care for old-age or chronically ill patients. They required a robust healthcare web app testing partner to validate their software for mobile nursing service providers, patient record management, and centralized service planning.
Business Challenges (Mobile Nursing Provider Application Testing)
The client’s web application managed complex workflows for mobile nursing services. Because of this, they faced several challenges:
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- The system needed to support centralized and local planning, meaning that both global administrators and local nurses had different work-flow views.
- It maintained a large medical document database, including handwritten patient documents, prescriptions, and patient records, which increased the risk of data corruption or mismanagement.
- The web app needed to run well both on desktop browsers and mobile web browsers, requiring cross-device compatibility testing across devices.
- Since the application would be used for home care, any bug or data inaccuracy could lead to critical patient-safety issues, so quality and reliability were paramount.
- Although the client developed the frontend and backend themselves, they lacked an independent QA team. Therefore, they needed a specialized web application testing services vendor to perform end-to-end comprehensive testing and ensure high quality before each release.
Because of these complex requirements, the client selected CredibleSoft, a proven web application testing provider, to deliver full-cycle quality assurance for their mobile nursing provider platform.
Our Solution: End-to-End Healthcare Application Testing
CredibleSoft’s QA team brought healthcare domain expertise, rigorous testing processes, and strong collaboration to deliver reliable web app testing for the mobile nursing provider application.
1. Test Team & Approach
We assigned two test engineers and one QA manager dedicated to this project. They worked closely with the client’s in-house development team under an Agile methodology. Moreover, CredibleSoft integrated its testing activities seamlessly with the client’s continuous integration / continuous delivery (CI/CD) pipeline. As a result, our QA team participated in daily standups, sprint reviews, and retrospectives, ensuring alignment with business goals.
2. Functional and Regression Testing
Our testing strategy covered both functional testing and regression testing throughout the development lifecycle. We built detailed test suites using TestRail, focusing on core healthcare workflows: patient record management, nurse scheduling, and prescription handling. Furthermore, we automated key test cases where possible and repeated regression cycles to identify any regressions introduced by new features.
3. Agile Testing with CI/CD
Because the client followed Agile development, we aligned our QA activities with every sprint. We used CI/CD to run automated and manual tests in every iteration. Consequently, we caught defects early, and this contributed to faster, more reliable release cycles.
4. Defect Tracking and Reporting
We used Jira for defect management, enabling transparent reporting of bugs, test results, and quality metrics. CredibleSoft’s QA manager coordinated all test assignments and compiled detailed defect reports at the end of each sprint. In addition, our team communicated regularly with the client to resolve issues quickly and drive improvements.
Business Outcome (Healthcare Web App Testing for Mobile Nursing Providers)
Here are the key performance indicators (KPIs) and the impact achieved through our web application testing engagement:
KPI |
Impact |
|---|---|
| Release Stability | Zero major defects reported in production after multiple releases |
| Defect Discovery Rate | Early detection of 95% of critical and high-severity bugs during QA cycles |
| Time to Onboard New QA Cycles | QA integration within CI/CD allowed test cycles to begin within 24 hours of a new build |
| User Satisfaction / Usability | Improved app usability and reliability based on client feedback from mobile nursing staff |
| Long-term Support | The app has run successfully for over 3.5 years with continuous QA support, minimizing production issues |
These outcomes show how our end-to-end QA and web application testing improved the quality, reliability, and maintainability of the healthcare app.
Technology Stack and Tools Used
We used a modern and effective QA toolset to test this mobile nursing web application:
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- Test Management: TestRail
- Defect Tracking: Jira
- Automation / Functional Testing: Selenium WebDriver, TestNG
- Automation Build Tools: Maven
- Mobile Web Testing: Selenium (desktop and mobile browser compatibility)
- Backend / Version Control: Java, AWS BitBucket / CodeCommit
- CI/CD Integration: Continuous integration tools aligned with client’s pipeline
Strategic Value Delivered
By partnering with CredibleSoft for web application testing, the client unlocked several strategic benefits:
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- Improved Quality Assurance: Our testing ensured that critical healthcare workflows—like patient documentation, prescriptions, and nursing schedules—were robust, accurate, and reliable.
- Faster Time to Market: By integrating QA into their CI/CD pipeline, the client reduced the cycle time for each release while maintaining high quality.
- Risk Reduction: Thorough cross-browser and mobile web compatibility testing minimized the risk of UI or data errors when nurses accessed the system on different devices.
- Regulatory Readiness: The application’s testing coverage helped ensure data integrity and compliance—which is vital for healthcare solutions.
- Long-Term Reliability: Continuous testing over 3.5+ years has supported stable operations and enabled the client to grow their mobile nursing workflows confidently.
CredibleSoft Capabilities (Healthcare Web App Testing)
CredibleSoft specializes in end-to-end QA testing for web applications, mobile web, and responsive healthcare platforms. We have deep experience in:
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- Healthcare web app testing
- Functional, regression, and usability testing
- Cross-device testing across desktop browsers and mobile web
- Agile QA integrated into CI/CD pipelines
- Long-term QA support and maintenance
Why This Matters to You
If you are a healthcare technology company, a provider of home care software, or a digital nursing platform, ensuring your application works flawlessly is not optional. A tested, high-quality web application is essential for ensuring patient safety, operational efficiency, and regulatory compliance. With CredibleSoft’s QA expertise, you can release with confidence, minimize risks, and deliver a seamless experience for your mobile nursing users.
If you run a healthcare software business, particularly in home care, telehealth, or nursing provider services, we would love to help. Let us partner with you to ensure your web application is robust, compliant, and user-friendly. Schedule a meeting with us to discuss your QA project and explore how CredibleSoft can deliver the quality assurance your solution deserves.
