About the Customer
Industry: Fintech – Electric Vehicle (EV) Rental & Lending
Client: Early-stage EV financing and rental startup
Deployment: Nationwide (Pan-India)
Our client set out to revolutionize the way EV financing and rentals are managed across India. With the rise of electric mobility, they needed a scalable, digital-first lending infrastructure that could support rapid growth, ensure compliance, and drive operational efficiency across their dealership and customer network.
Business Challenge (EV Lending & Rental Platform)
The client was grappling with several operational bottlenecks:
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- Manual loan processing workflows led to delays and data inconsistencies
- EMI collections were fragmented and difficult to track
- Dealer performance and incentive tracking lacked visibility
- Fleet utilization data was decentralized and often outdated
- Customer onboarding was slow due to manual KYC verification
The goal was to create a fully digital, end-to-end lending and rental platform that enabled faster loan disbursals, seamless EMI recovery, automated compliance, and real-time fleet oversight.
Our Solution: A Scalable Fintech Platform for EV Lending & Rental Business
We delivered a cloud-based, integrated fintech solution tailored to the client’s EV business model, with a focus on speed, automation, and transparency.
1. Role-Based Digital Portals
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- Separate, secure portals for Admins, Dealers, and Customers
- Self-service application tracking and loan status updates
- Real-time dealer dashboards to monitor EMI payments, performance, and fleet data
2. KYC Automation for Faster Onboarding
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- OCR-powered document uploads for Aadhaar and PAN cards
- Aadhaar OTP-based identity verification via third-party KYC APIs
- Reduced onboarding time to under 5 minutes per customer
3. Automated Loan Origination & Disbursal
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- Configurable loan workflows with auto-approval logic
- Disbursals integrated with multiple banking/payment gateways
- Customers receive real-time updates and can manage payments directly through the portal
4. EMI Recovery & Performance Incentives
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- Daily EMI recovery tracking with automated reminders
- Overdue management with escalation workflows
- Dynamic calculation of incentives for dealers and recovery agents based on performance metrics
5. Fleet Management & Insurance Integration
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- Centralized system to manage vehicle allocation, tracking, and servicing
- Integrated with insurance providers for automated policy issuance and renewal
- Linked to payment gateways for seamless policy premium collections
Business Outcomes (EV Lending & Rental)
The platform not only addressed immediate operational needs but also set the foundation for sustainable growth and compliance.
KPI |
Impact |
|---|---|
| Loan Disbursal Turnaround | 70% faster through automated workflows |
| KYC Completion Time | Reduced to under 5 minutes per customer |
| Incentive Payout Accuracy | 100% system-driven, no manual errors |
| Fleet Oversight | Centralized, real-time visibility |
| EMI & Insurance Collection | Fully automated with smart alerts |
Technology Stack and Tools That Were Used
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- Backend: Node.js, MySQL, Redis
- Frontend: ReactJS
- KYC & Onboarding: OCR, Aadhaar OTP, 3rd-party APIs
- Payments: Razorpay, UPI, Direct Bank APIs
- Security: OAuth2, JWT authentication, Role-based Access Control (RBAC)
Strategic Value Delivered
By deploying a fully digital lending ecosystem, the client was able to:
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- Accelerate loan origination and repayment cycles
- Eliminate manual errors and delays across the loan lifecycle
- Enhance transparency for dealers and customers
- Scale operations without increasing overhead or compliance risk
The system now supports real-time compliance, dealer engagement, and intelligent fleet management, making it a blueprint for future-ready EV lending businesses.
Why This Matters to You
If you’re a fintech lender, EV rental platform, or NBFC looking to digitize operations and scale efficiently, this case study is proof that a tailored, modular fintech solution can drive measurable results, fast.
Let’s talk about how we can build your next-gen lending platform.
